General FAQ

How long is Ash in business?

Ash Technologies was founded in 1994. Initially, Ash Technologies designed and manufactured a wide range of award-winning electronic magnifiers for the visually impaired.  In 2013, Ash decided to apply its innovation and design skills to digital vision and inspection for industry.  This is now our primary business focus. Please see our About Us page for more information. 

Can I buy online

Currently you cannot buy our products online. Please contact us to find your nearest technical sales representative or local distributor for more information.

Do you have a newsletter I can sign up to?

We aim to keep all of our customers up to date with new products and existing product information. To ensure you are always up to date: Join our Mailing List.

Can I see products at tradeshows?

Ash provide live product demonstrations at exhibitions for our complete product range. You are also welcome to bring along your own samples to be used in the live demonstration. 

We attend a large number of events every year. You can find a complete list of our confirmed exhibitions on our Events Page. 

How can I see one of your products being demonstrated?

There are a number of ways you can see a product being demonstrated: 

  • Contact us to find your local distributor, who will be happy to demonstrate one of our products for you. This can be arranged at your place of work at a time which is convenient for you.
  • Request a demonstration at your place of work. 
  • You can visit our Events Page which provides a complete list of exhibitions which we are exhibiting at around the world.  
Do products come with warranty?

Yes, all products are provided with warranty. Warranty period is valid for 12 months from the date of purchase. For more information on the terms and conditions of our warranty period, please see our full terms and conditions. If you did not purchase directly from Ash Technologies, it is possible that warranty terms and conditions may vary. In such instances, you will need to discuss warranty terms and conditions directly with your distributor. 

Is it possible to purchase spare parts?

Yes, spare parts are available to order through your distributor. If you purchased directly from Ash Technologies, spare parts can be ordered by contacting us directly. You can phone us on +353 45 88221, or email us: sales@ashvison.com

I did not purchase my products directly from you. Where can I avail of system repairs?

You can still avail of our maintenance service and calibration service. Please contact us for further information. 

How can I become a distributor?

If you wish to become an Ash Channel Partner, please Contact Us to discuss distribution opportunities within your region. 

In order to effectively deal with your enquiry, please complete and return the distributor evaluation form which can be found in the Distributor Opportunities portal. 

Are there any new products being released?

Ash Technologies continue to invest in development and research and as such are always developing new innovations to satisfy market demands and market gaps. Listening to our customers helps us to relate real desires back to the design process. This results in creating products our customers want and need.